Terms, Conditions & Policies

Recyclababy takes your privacy very seriously. We will not distribute, rent or sell any of your personal information, ever. At all times, we will endeavour to protect your privacy and confidentiality and apply all relevant privacy legislations.

So we can provide a better service to you, we may collect and process the following data about you:
(a) information that you provide by filling in forms on our site www.recyclababy.com.au ("our site"). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, for example in connection with a promotion or when you report a problem with our site
(b) if you contact us, we may keep a record of that correspondence
(c) details of transactions you carry out through our site and of the fulfilment of your orders.

We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.

If you would like to contact us on this issue please do so via our contact form. Visit www.privacy.gov.au for further information about privacy legislation.

All prices on the Recyclababy website are in Australian Dollars (AUD). Pricing may be changed at our discretion and without notice.

Please take the time to read and check your order at each step of the order process. After you have placed your order, you will receive an order confirmation setting out details of your items.

When shipping is selected, you will receive a shipping notification with tracking number after your order has been dispatched.

Our acceptance of your order will take place when we email you the order confirmation, at which point a contract will come into existence between us.

If we are unable to accept your order (this might be for example, because of unexpected limits on our resources which we could not reasonably plan for, because the item is no longer available, because we have identified an error in the price or description of the item or because we are unable to meet a delivery deadline), we will email you and we will not charge you for the item(s).

We will not be responsible for any loss or damage you may experience if you provide incorrect information during the order process and this leads to the wrong items being delivered or your items being sent to the wrong address.

Due to the nature of our business, unfortunately we do not accept returns or provide refunds for change of mind or items that do not fit. If you receive an incorrect or faulty item, or believe that an item is significantly different to the image or description on recyclababy.com.au, please contact us within 7 days of receiving the item to arrange for return/refund of that item. Recyclababy will cover the return shipping expense.

All of our items are second hand and because of this, each item for sale is a one-off. On the rare occasion when an item displayed on Recyclababy’s website is not available, we will contact you by email or phone and provide you with the opportunity to select an alternative product, or to cancel the order.

Recyclababy can only cancel orders that have not been dispatched. Orders are shipped within 1-3 business days. If you have submitted an order in error or changed your mind after your order has been shipped, we do not accept returns, so please choose your items wisely. For more information please see our returns and refunds policy.

All items listed for sale are photographed against a white background and with consistent photographic lighting sources. Please be aware that, due to a wide variety of computer monitor and device screen settings, true colours of items may not be accurately reflected and may affect the way items appear. Recyclababy cannot be held responsible for any colour discrepancies by interpretation.

The product information contained on Recyclababy (www.recyclababy.com.au) is provided in good faith by its owners and operators of Recyclababy. The information is believed to be accurate and current at the date the product information was placed on this website.

Recyclababy does not warrant that the website or any products or services advertised on the website will be available or will meet a customer's requirements.

Recyclababy does not warrant that your access to the network or the information contained in any content will remain error free, or that the network or the server which stores and delivers the website and its contents to you will remain free of viruses or other harmful components. By accessing the website you agree that Recyclababy will not be liable as a result of any error, virus or harmful component.

Neither Recyclababy nor employees of Recyclababy make any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website, and by accessing this website you agree that neither Recyclababy nor any of the employees thereof will be liable for any errors or omissions in the information contained on this website. In ordering products from this website, you accept all responsibility for selecting a product that is suitable for your purposes.

Recyclababy does not warrant that a product is available or suitable for your purposes and by accessing this website you agree that Recyclababy will not be liable for any product that is not available or not suitable for your purposes or individual needs.

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase, make a request or create an account on our Website, your transactional information is transmitted in a safe, encrypted format.

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Website. We encourage you to review our privacy policy periodically.

For questions, comments or assistance, we invite you to contact Olivia at olivia@recyclababy.com.au or fill out our contact form.